Team morale at work was among the many aspects of our lives that was upended in 2020. The massive shift to working from BTCC合约交易所home had a clear and direct impact on that morale because we couldn’t be with our fellow team members in person. That separation, even if bridged by technology, takes a toll. Not surprisingly, a Society for Human Resource Management survey from April found that over 65 percent of employers said that maintaining employee morale has been a top issue.
Challenges stemming from the COVID-19 pandemic have accelerated a number of changes that were already taking place in how and where businesses work. This article is the final in a five-part series about the ongoing evolution of offices and what businesses can do to adapt and succeed. The uncertainty unleashed this year has been harrowing for many businesses, but there are opportunities to grow amidst all the disruption. The first part of the series focused on employee communication while the second part examined physical office spaces and how they’re changing during the pandemic. The third part of the series explored how businesses can adjust their office and work policies to reflect our new reality and the fourth post covered how to maintain relationships with clients, especially remotely. This final part of the series takes a closer look at bolstering morale among team members.
As I’ve detailed in other articles, the need for human connection is powerful and applies to all types of relationships. Finding ways to maintain and enhance personal connections and team morale is paramount to the success of any business.
Three strategies can prove especially effective at boosting team morale and they’re explored below.
A common theme across this series is the vital role of communication. In most circumstances, more communication is better than less. That certainly holds true with employees. Business owners and executives should set a strong example with clear and consistent communication for all team members. Identify the information that you want to relay and then do so across a variety of channels, from emails and memos to telephone calls and meetings (whether socially distanced or virtual). Not all employees will digest information in the same manner, so providing updates in a variety of contexts will ensure the message is received.
An effective tool is a weekly email update. This email should include important company information, details about policy changes, and friendly reminders. Finally, don’t forget to make it feel personal by adding appropriate humor.
Another valuable rule to keep in mind is don’t assume that employees will read between the lines. Be direct and overt. Your team will appreciate it because this level of transparency will instill confidence.
As leaders have learned repeatedly this year, empathy is a crucial quality. Employees look to their bosses for guidance, strength, and support, especially in times of disruption and chaos. Demonstrate your ability to be empathetic and open to the needs of your team. How?
Perhaps the easiest step is to ask your team members how they are doing on a frequent basis. Whether something seems off or not, check on your team. Ask how they feel and if they have any concerns. Of course, inquiring about them is just the first part. True leaders then make themselves available to listen and offer encouragement.
Honesty is another way to show you’re empathetic. Although it’s important to emphasize what’s consistent, don’t sugarcoat what’s changing. For example, company retreats or holiday gatherings are unlikely to happen until the pandemic subsides. TheTweet